Effective date: September 28, 2026 | Last updated: September 28, 2026

This Privacy Policy explains how Sweetstar.co (“we,” “us” or “our”) collects, uses, shares and protects information through sweetstar.co (the “Site”) when you ask about our furnished mid-term rentals in New Jersey. Please read it together with our Terms and Conditions.

1. Overview

Because this is an informational website, we collect only the information you choose to give us, such as your name, email, phone number and a brief message, when you submit an inquiry form. We also collect standard technical logs, such as your IP address, browser type and essential cookies. We use this information to respond to your outreach, handle general administrative communication, analyze Site performance and meet the purposes listed in Section 4. If a stay moves toward a lease, we may collect more information, as Section 3 explains.

2. Do Not Send Sensitive Details

Please do not send sensitive health records, diagnostic information, Social Security numbers or government ID numbers through web contact forms or unencrypted email. We handle any formal documents needed later only through secure, authorized channels offline.

3. Information We Collect

We collect information directly from you, automatically through your use of the Site, and from authorized screening agencies and third-party verification partners.

A. Information You Give Us

• Contact and identity details: full name, phone number, email address, current mailing address and preferred ways to contact you.

• Stay and accommodation preferences: desired move-in and move-out dates, intended length of stay, preferred unit type or location, number of occupants, vehicle information and pet requests.

• Inquiry and pre-qualification data: your reason for the stay (such as corporate housing or relocation, insurance repairs, a travel nurse or other professional assignment, home renovation or leisure), employer name, occupation and approximate household income range.

• Communications: messages you send through our web forms, email exchanges, tour requests and service feedback.

B. Tenant Screening and Identity Verification Information

When a stay moves toward an application or lease signing, we or our integrated Consumer Reporting Agencies (CRAs) and verification providers may collect:

• Government-issued identification: a passport, driver’s license or state ID card to confirm identity and prevent unauthorized or fraudulent bookings.

• Financial and employment records: pay stubs, bank statements, employment verification letters or corporate sponsorship documents.

• Credit and background history: credit reports, criminal background checks (evaluated strictly in line with applicable federal, state and local Fair Chance in Housing rules) and prior housing references.

Note: we usually collect sensitive background data directly through secure, accredited third-party screening platforms, not through the public-facing Site.

C. Technical and Automated Browsing Data

• Device and connection data: IP address, browser type and version, device identifiers, time zone settings and operating system.

• Usage patterns: pages visited, referring URLs, property showcase interactions, date and time stamps and navigation paths.

• Cookies and functional tracking: standard cookies that enable site navigation, keep your form entries during a session and help us analyze Site performance.

4. How We Use Your Information

We process your data only for legitimate operational, leasing and compliance purposes:

5. How We Share and Disclose Information

Sweetstar.co does not sell, rent or trade your personal data. We disclose your information only to vetted third parties that we need to deliver housing services:

• Tenant screening and verification partners: authorized consumer reporting agencies, digital identity verification vendors and background check services. They process your screening details under strict confidentiality and Fair Credit Reporting Act (FCRA) standards.

• Property owners and operating entities: when an inquiry moves toward a formal lease, we share relevant applicant credentials and verification summaries with the property owner or master entity that signs the Lease Agreement.

• Technology and operational service providers: secure cloud hosting vendors, CRM and intake platforms, digital signature tools and customer communication services.

• Legal authorities and professional counsel: when a subpoena, court order or fair housing compliance review requires it, or to defend the legal rights, safety and property of Sweetstar.co and our residents.

6. Leases and Financial Disclosures

• Signed agreements govern. The Site does not sign final leases or collect recurring rent. Your signed Lease Agreement or Transient Lodging Contract exclusively governs all obligations, deposit handling, move-in payments, cancellations and resident records.

• Payment security. Certified, PCI-DSS compliant third-party payment gateways handle any application fees, holding deposits or initial payments made online. Sweetstar.co does not store full credit card numbers or bank account passwords on its web servers.

7. SMS Opt-In and Mobile Information

We do not share, sell or rent mobile information or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes. We do not transfer information collected for SMS communication to any third party for its own use. You can opt out of SMS messages at any time by replying STOP to any text you receive or by emailing inquiries@sweetstar.co [CONFIRM]. Reply HELP for support. Standard message and data rates may apply.

8. Data Retention and Safeguards

• Retention period. We keep prospective inquiry data only as long as we need it to evaluate stay fit, manage follow-up inquiries and meet state and federal fair housing recordkeeping rules. We keep approved tenant and guest records for the life of the tenancy plus the legal retention periods for tax, legal and insurance purposes.

• Security controls. We use physical, electronic and administrative safeguards to protect prospective resident information against loss, unauthorized access or disclosure. These include Transport Layer Security (TLS/SSL) encryption for form submissions, role-based access limits and secure third-party API links. No transmission over the public internet is completely secure, so you submit information at your own risk.

9. Cookies and Tracking

Sweetstar.co uses first-party cookies and a limited number of third-party analytics cookies to:

• Keep navigation working across rental listings and inquiry forms;

• Remember your display preferences;

• Show us which property locations and accommodations get the most interest.

You can manage or turn off cookies in your browser settings. Doing so will not stop you from viewing property showcases or contacting our leasing team.

10. Your Privacy Rights

Depending on your state of residence, you may have privacy rights over your personal data:

• Right to know and access: ask what personal information we collected and how we used it.

• Right to correct: ask us to update incomplete or inaccurate records.

• Right to delete: ask us to delete your prospective inquiry data, subject to legal and regulatory exceptions (for example, fair housing audit requirements).

• FCRA rights: if we take an adverse action based on a consumer screening report, you have the right to receive an adverse action notice and to get a free copy of your report from the reporting CRA.

• Non-discrimination: we do not discriminate against anyone for using their privacy rights.

To make a request, email privacy@sweetstar.co.

11. Children’s Privacy

The Site and our mid-term housing services are for adults aged 18 and older. We do not knowingly collect personal data from minors. We process minor occupants listed on a family lease application only through their parent’s or legal guardian’s formal submission.

12. Policy Revisions

We may update this Privacy Policy from time to time to reflect changes in our rental inventory, technology or housing rules. The “Last Updated” date at the top shows when changes take effect.

13. Contact

• Entity: Sweetstar.co 

• Leasing and intake: inquiries@sweetstar.co

• Privacy and data inquiries: privacy@sweetstar.co

• Legal: legal@sweetstar.co

• Mailing address: inquiries@sweetstar.co